Privacy Policy

1. Information We Collect

When you use TurboTensor apps (e.g. Rezolux) we may collect:

• Name, email address, and contact details you voluntarily provide
• Account credentials for sign-in or purchase validation
• Usage analytics (device model, in-app events) collected via Firebase
• Your communication preferences and feedback

We do not collect images you process; all AI inference happens on-device.

2. How We Use Your Information

• Operate and improve our services and features
• Process purchases and manage subscriptions
• Send technical notices, updates, and customer-support replies
• Develop new AI tools and performance optimisations
• Comply with legal obligations and protect our rights

3. Legal Bases for Processing

We rely on contractual necessity (to provide the service), legitimate interest (to improve security and performance), and your consent (for marketing e-mails and cookies) where required by law.

4. Information Sharing

We never sell personal data. We share it only:

• With your explicit consent
• With service providers (e.g. RevenueCat, Firebase) under data-processing agreements
• To comply with a legal request or protect rights, property, or safety
• As part of a merger, acquisition, or asset sale (you will be notified)

5. Data Security

We use TLS encryption in transit, salted hashing for credentials, and limited-access storage. Despite safeguards, no system is fully secure.

6. Data Retention & Deletion

We retain personal data only as long as needed for the purposes above or to meet legal requirements. You may request deletion at any time via the contact details below. Backup erasure is completed within 30 days.

7. Your Rights

You may access, correct, delete, or export your data, and object to processing. Contact us to exercise these rights.

8. Cookies & Tracking

We use cookies and Firebase Analytics to understand usage patterns. You can disable cookies in your browser; core functionality will still work.

Users can request deletion of any associated analytics data by contacting us at [email protected].

9. Third-Party Services

Our apps integrate with Google Play Billing, Firebase, and RevenueCat. Their use of data is governed by their respective privacy policies.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

11. International Transfers

Data may be processed in countries outside yours. We rely on standard contractual clauses or equivalent safeguards.

12. Compliance with Google Play Data Safety

This policy reflects and supplements the disclosures in our Google Play Data Safety form to ensure transparency and accuracy.

13. Changes to This Policy

We will post any changes here and update the “Last updated” date. Material changes will be announced in-app or via email.

14. Contact Us

If you have questions about this policy or wish to exercise your rights, contact: